How much does a website cost?

Our websites start at ₱3,000 for a single-page business site and go up depending on complexity. E-commerce sites start at ₱7,000, and custom business systems start at ₱8,000. We always provide a clear quote before starting any work — no surprises.

How long does it take to build a website?

A simple business website typically takes 5–7 working days. More complex projects like e-commerce sites or custom systems take 2–4 weeks. We provide a timeline estimate during your free consultation.

Do you offer ongoing support after launch?

Yes! All our plans include post-launch support (30–60 days depending on the plan). After that, we offer affordable monthly maintenance packages or you can reach out anytime for one-time fixes and updates.

What is a Data Protection Officer (DPO) service?

As a certified DPO, we help your business comply with the Data Privacy Act of 2012 (RA 10173) and international data protection standards. This includes creating privacy policies, conducting data audits, handling compliance documentation, and serving as your outsourced DPO.

Do I need to be in the Philippines to work with you?

Not at all! We work with clients worldwide. Everything is handled online — consultations, project updates, file sharing, and support. We use our client portal so you can track progress from anywhere.

Can I see my project progress while it's being built?

Absolutely. Every client gets access to our Client Portal where you can view project status, track tasks, see invoices, and sign agreements. You'll always know exactly where your project stands.

What technologies do you use?

We primarily build with Next.js, React, TypeScript, and Tailwind CSS for websites and web applications. For databases, we use Supabase (PostgreSQL). All our solutions are modern, fast, and mobile-responsive.

Is the free consultation really free?

Yes, completely free with no obligation. We'll discuss your needs, recommend solutions, and give you a clear quote. You decide if you want to proceed — no pressure, no hidden fees.

Do you accept international payments?

We're currently setting up international payment options including Stripe and PayPal. For now, we can arrange payment via bank transfer. Contact us and we'll work out the best option for you.

What if I need changes after the project is delivered?

Minor revisions are included during and after the build phase. For larger changes or new features after launch, we provide a quote based on the scope of work. Our clients often come back for ongoing improvements as their business grows.

AI Chatbots for Filipino Small Business Websites: Are They Worth It in 2026?

Every digital marketing pitch in 2026 mentions AI chatbots. Filipino business owners are being told they need one for their website yesterday — usually with a hefty monthly fee attached.

The honest answer: AI chatbots ARE worth it for many PH small businesses, but not all. And not the way most agencies sell them. Here is the actual case for and against, written for owners who hate being sold to.

What an AI Chatbot Actually Does in 2026

An AI chatbot on your website is a small chat widget in the corner that customers can ask questions. Behind the scenes, the bot is connected to:

A large language model (ChatGPT, Claude, Gemini, or a smaller fine-tuned model)
A knowledge base you train it on (your services, prices, hours, FAQs, policies)
Optional integrations (booking systems, CRMs, payment platforms)

Modern AI chatbots can answer 70 to 85% of common customer questions correctly without escalating to a human. They work 24/7, in multiple languages including Filipino, and they get better as you feed them more information.

When AI Chatbots Genuinely Help Filipino SMEs

You will get strong return on investment if your business:

Receives 50+ inquiries per week with repeating questions (hours, prices, location, services)
Operates outside normal business hours (your customers ask when you sleep)
Has international customers in different time zones
Sells products with complex specifications customers need to look up
Spends significant staff time on first-touch responses

A clinic, a hotel, an online store with a large catalog, a tourism operator — these are textbook chatbot wins.

When They Are NOT Worth It

You probably do not need an AI chatbot if:

You get fewer than 5 inquiries per day total
Your customers expect a deep personal relationship (custom services, weddings, premium consulting)
Your services require human judgment that cannot be templated (legal, medical advice, specialized engineering)
You have not yet documented your standard answers anywhere
You cannot commit to maintaining the knowledge base monthly

In those cases, the chatbot will give wrong answers, damage trust, and cost more than it saves.

The 4 Questions to Ask Before Buying

1. Whose AI Model Powers It?

OpenAI, Anthropic, Google, or a smaller proprietary model? Major providers have higher accuracy and better Filipino language support. Smaller proprietary models often hallucinate more.

2. How Does It Handle "I Do Not Know"?

A good chatbot says "Let me connect you with the team" when it does not know. A bad chatbot makes up an answer. Test this before signing anything — ask the demo bot something obscure and see what it does.

3. Who Owns the Conversation Data?

Every chat is data. Some vendors keep it. Some sell it. You should own your customer conversations exclusively. Get this in writing in the contract.

4. What Is the Real Monthly Cost?

Many AI chatbot vendors charge per conversation, per AI message, or per "AI credit." A bot doing 1,000 conversations a month can cost ₱500 or ₱50,000 depending on pricing model. Get a written total estimate based on your actual inquiry volume.

Free or Cheap Alternatives Worth Considering

Before paying for a premium chatbot, consider:

Meta Business Suite auto-replies. Free. Handles Messenger and Instagram inquiries with quick-reply templates. Not AI, but solves the same problem for many SMEs.
Tidio Free Plan. Includes basic AI chatbot functionality on a generous free tier.
Custom GPT or Claude assistant embedded via their respective platforms. Lower-cost path for tech-comfortable owners.

These are not as polished as enterprise solutions, but they let you test whether automated chat works for your business before spending real money.

What About Privacy?

Any chatbot collects personal data. Under the Philippine Data Privacy Act, you must:

Update your Privacy Notice to disclose the AI vendor as a third-party processor
Get clear consent at the start of the chat
Set retention limits on conversation data
Make sure the vendor's data residency is acceptable for your industry

We covered Privacy Notice essentials in our recent DPO article.

Frequently Asked Questions

Can a chatbot replace my customer service team?

No. The best chatbots handle the first touch and escalate to humans for anything complex. They reduce the load on your team — they do not eliminate it.

Will it work in Filipino?

Yes. Modern major-provider AI models handle Filipino and many regional languages well — though you should train the bot on Filipino-specific phrasing for your industry.

How long does setup take?

A basic setup with a pre-built widget: 1 to 2 hours. A fully customized chatbot with deep integration: 2 to 8 weeks.

Want an Honest Recommendation?

We help Philippine SMEs decide whether AI chatbots make sense for their specific business — and either set one up or talk them out of it depending on the answer. Send us a message at RDahunan I.T. Services for a free 15-minute consult.